- Returns are acceptable within 14 days from the day of purchase.
- All returns must be in their original conditions, originally packed (without any signs of opening) and include all original manufacturer’s packaging and tags.
- Email us at info@aluperformance.com before returning any merchandise. Please include your details, part number and explain the reason of the return.
- Send the goods back to us with a copy of the invoice and return form within 14 days from the day of purchase.
- Any merchandise returns not approved by us will be refused. You will be responsible for shipping to us and back to you so be sure to contact us prior to taking any action.
- When shipping returned items, you are responsible to pack and ship items properly so the items do not get damaged or lost in transit.
If your return:
| You will receive: | |
|---|---|
| Items in original conditions in originally packed box | 100% of the item’s price |
| Items not in original conditions (for example in opened package) | 80% of the items’s price |
| Items that are damaged, with missing parts, not in the original condition, or have signs of use | 0% of the item’s price |
- Once we receive your return, credit note will be issued instantly. However it might take up to 3 working days (from the day of the parcel receiving).